The Lock Is the Easy Bit!

When people talk about smart lockers, the conversation often starts with the lock.

And yes, it matters.

But in reality, the lock is usually the easy bit.

What makes a smart locker project successful is everything around it:

• The furniture
• The software
• The user journey
• Authentication
• Power
• Network
• Installation
• Ongoing support

That is the difference between a lock on a door and a locker system that actually works in the real world.

A smart locker needs to be reliable, intuitive and properly thought through from day one, not just fitted with clever hardware and hoped for the best.

That is why we always look at the full picture, not just the door.

A smart lock does not make a smart locker system.

What do you think gets overlooked most often in projects like these? The software, the user experience or the support afterwards?