Hublok Care
Support for the complete locker system
Hublok Care provides a single support route for the locker furniture, electronic hardware, software configuration and agreed integrations supplied by Hublok.
Essential
Pay-as-you-go remote diagnosis and on-site support for clients that prefer to request assistance when required.
Plus
Ongoing support with triage, monitoring, proactive checks, scheduled reviews and help managing the locker estate.
Complete
The most comprehensive level adds planned maintenance visits and eligible warranty extensions for each year of cover, subject to the agreed terms.
How Hublok delivers
Hublok combines locker design and UK manufacture with electronic locking, configurable software, installation and lifecycle support. The team starts with the users, space and operating requirement, then coordinates the physical and digital elements as one project.
- Discovery and capacity planning
- Design and manufacture
- Technology and integration
- Installation, training and support
Information confirmed for each project
Dimensions, materials, access methods, software functions, third-party interfaces, programme, responsibilities and support are agreed for the individual installation. Website examples describe available approaches; the signed specification defines what is included in a particular project.
- Site and user requirements
- Technical scope and interfaces
- Delivery and commissioning
- Commercial and support arrangements